Privacy Policy


When you purchase something through Vida Bathrooms, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our business, new products and other updates, which you may unsubscribe to at any time by following the relevant instructions in the received marketing literature.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at: Vida Bathrooms 7 Carlton House, Registry Street , Stoke-on-trent, Staffordshire, ST4 1PU, United Kingdom


We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We do not store credit card details nor do we share financial details with any 3rd parties. If you provide us with your credit or debit card information, the information is processed by our secure Point of Sale (POS) and never stored in a “hard copy” on our premises or elsewhere. Our POS terminals are only accessible to those employees who have special access rights to such systems.


We take reasonable steps to maintain the security of your personal information and to prevent the misuse, interference, loss, modification and unauthorized access to or disclosure of your personal information.We have implemented a variety of electronic and physical security measures to safeguard the privacy of your personal information. These measures include:

  • your information is stored on secured networks consistent with industry standards, and is only accessible by those employees who have special access rights to such systems;
  • where your information is in hard copy form, such documents are stored in secured areas only accessible by those employees with special access rights;
  • our Point-of-Sale terminals and Payment Infrastructure for payment transactions are in compliant with industry-standard security features; and
  • our IT networks undergo necessary penetration testing to continually identify and remediate potential opportunities for unauthorized data access

We also ensure where possible that our contractors, agents, corporate partners and third party service providers have the same information security measures in place. While we strive to protect your personal information, we cannot guarantee or warrant its complete security. No data transmission over the Internet can be guaranteed to be 100% secure. If you have an online account with us, your account will be able to be accessed by anyone who knows your login details. You should keep you login details, and any other information you use to remember these details, private and secure. We will not be responsible for any loss or harm that you may suffer as a result of a leak of your personal information unless we have breached this Privacy Policy or the United Kingdom privacy laws.


Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help the website analyse how users use the website. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States of America. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can view Google’s privacy policy by visiting their website at


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at VIDA Bathrooms

[Re: Privacy Compliance Officer]

[7 Carlton House, Registry Street , Stoke-on-trent, Staffordshire, ST4 1PU , United Kingdom]

Latest privacy policy revision: 5/1/2016

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