Because of our confidence in the quality and durability of our product ranges all Vida Bathrooms products are sold with warranties of 25 years.
Your receipt of purchase acts as your guarantee with us and is eligible under our warranty conditions from the date of purchase.
All products are guaranteed for 25 years from the date of purchase, unless otherwise stated. We guarantee against manufacturing defects on all products when used in normal domestic applications (excluding serviceable parts, neglect or abuse). All products are covered against faulty materials or manufacturing defects, provided they have been maintained in accordance with our instructions. Additionally, we guarantee the surface finishing on chrome up to 10 years from the date of purchase.
Non-glass or metallic parts (e.g. seals) are subject to normal wear and tear through usage and are therefore covered on all products for 12 months from installation.
For more information on our warranty conditions and liability please visit our terms and conditions page and view section 4. Warranty & Liability.